At Southern Lanes, we stand behind the quality of every piece.
Due to the nature of our products, all sales are final unless an item arrives damaged or incorrect.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue.
We will gladly provide a replacement if the issue is verified.
Exchanges for sizing may be available depending on inventory. Customers are responsible for return shipping unless the item is defective.
Please allow 2–5 business days for processing once your request is approved.
For all inquiries, contact us
Southern Lanes — Brand With A Lifestyle
Email and SMS Privacy Policy
By providing your email address and/or mobile phone number, you agree to receive marketing communications from Southern Lanes, including updates on new product releases, restocks, exclusive offers, promotions, and other brand-related announcements.
Email Communications
Customers who subscribe to our email list may receive promotional emails regarding new arrivals, sales, and other updates. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in any email.
SMS/Text Messaging
Customers who opt in to receive text messages from Southern Lanes consent to receive recurring automated marketing and informational text messages at the phone number provided. Message frequency may vary. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at support@southernlanes.store.
Information Sharing
Southern Lanes respects your privacy. We do not sell, rent, or share your personal information, including your email address or mobile phone number, with third parties for their marketing purposes.
Data Security
We take reasonable measures to protect your personal information and maintain the security of information collected through our website.
Contact Information
If you have any questions regarding this Privacy Policy or your communications preferences, please contact us at:
SMS and Email Communications
By providing your email address and/or mobile phone number, you consent to receive recurring marketing and promotional communications from Southern Lanes Holdings LLC, including updates regarding new product releases, restocks, promotions, exclusive offers, and cart reminders. Message frequency may vary. Message and data rates may apply.
Consent to receive marketing messages is not a condition of purchase. You may opt out of SMS communications at any time by replying STOP to any message, and you may unsubscribe from email communications by clicking the unsubscribe link included in our emails.
Southern Lanes Holdings LLC does not sell, rent, or share customer phone numbers or email addresses with third parties for their own marketing purposes.
Southern Lanes Holdings, LLC
support@southernlanes.store
https://southernlanes.store
Mobile Terms of Service
Southern Lanes Holdings LLC
Last updated: June 20, 2026
The Southern Lanes Holdings LLC mobile message service (the “Service”) is operated by Southern Lanes Holdings LLC (“Southern Lanes Holdings LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Southern Lanes Holdings LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Southern Lanes Holdings LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Southern Lanes Holdings LLC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18443529670 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Southern Lanes Holdings LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18443529670 or email support@southernlanes.store.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.